Terms & Conditions

Accuracy

While every effort is made to ensure that the information contained in this site is correct,  S.H Muffett Ltd  makes no warranty express or implied as to the nature or accuracy of any such material to the extent permitted by applicable law. Some of the photographs displayed on this site are for example purposes only and do not represent work carried out by S.H Muffett Ltd.

S.H Muffett Ltd  may make changes to any content and information contained on this site, at any time without notice. By using this website you assume the risk that the information on this website may be incomplete, inaccurate, out of date or may not meet you requirements. Use of this site constitutes your acceptance of these Terms and Conditions.

Copyright

The legal ownership and any copyright or other intellectual property rights in the site and its design, text, graphics, software and all other material on the site belong to S.H Muffett Ltd  or its agents at all times, unless otherwise stated.

You may only download material or view and/or print a single hard copy for private or non-commercial use and no part of the site or its material shall otherwise be produced, transmitted or made available on a network without the prior written permission of S.H Muffett Ltd.

Cookie Policy – What is a cookie?

When you enter some sites your computer will be issued with a cookie. Cookies are text files that identify your computer to servers. Cookies in themselves do not identify the individual user, just the computer used.

Many sites do this whenever a user visits their site in order to track traffic flows, recording those areas of the site that have been visited by the computer in question, and for how long.

Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Selecting not to receive means that certain personalised services S.H Muffett Ltd  offers cannot then be provided to that user.

Why do we use cookies?

1. Log in / Registration – Where we provide log in mechanisms for site users a cookie is created at login, for the duration of the session. Each cookie contains a unique reference number only (no personal information) which is used to confirm you are authorised to adjust / update your details.

2. Purchases – During the placing of any order / purchase on our site a cookie is generated with a unique reference number. This number is associated to the order data, which is held exclusively on our or our agent’s servers. The cookie contains no personal data.

Find and control your cookies

All of the major browser providers offer advise on setting up and using the privacy and security functions for their products. If you required technical advice or support for a specific browser / version please contact the provider or visit their website for further details:

www.microsoft.com / www.mozilla.com / www.apple.com / www.opera.com / www.aol.com / www.netscape.com / www.flock.com

Framing/Linking

Any framing of or linking to this site is prohibited without the prior written permission of S.H Muffett Ltd  is not responsible for the content or reliability of any websites linked to from its site

Access

While S.H Muffett Ltd  endeavours to ensure that this site is normally available 24 hours a day, we shall not be liable if for any reason this site is unavailable at any time or for any period. Access to this site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond S.H Muffett Ltd  control.

Liability

S.H Muffett Ltd  shall not be liable for any loss of income profits goodwill data contracts or any type of special indirect or consequential loss arising from the use inability to use or misuse of this site or any linked sites. S.H Muffett Ltd  does not warrant that this site or the server that makes it available are free of viruses or other harmful components.

Jurisdiction

The contents and use of this site are governed by English Law.

Privacy Policy

S.H Muffett Ltd  respects your privacy and seeks to protect your personal data. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. It is our intention to demonstrate to you how we gather, use and protect your personal data.

The aim of S.H Muffett Ltd  is to ensure that the processing of personal data by or on behalf of S.H Muffett Ltd  is fair and reasonable and that your personal data is secure, accurate and up to date.

S.H Muffett Ltd  collects information which is relevant to the product/service you are purchasing or enquiring about and is only used for administering our supply of the product or service and collecting payment.

Terms of Business

For further information on ‘Terms of Business’ please contact S.H Muffett Ltd  by post at S.H Muffett Ltd , Ashdown House, Lamberts Road, North Farm Ind. Estate, Tunbridge Wells, Kent TN2 3EH

S.H Muffett Ltd  registered in England and Wales, Company Registration No: 00373545 and is VAT registered Registered Office Address:  Ashdown House, Lamberts Road, North Farm Ind. Estate, Tunbridge Wells, Kent TN2 3EH

Privacy is important to us

This privacy policy sets out how S.H Muffett Ltd uses and protects any information that you give S.H Muffett Ltd when you use this website.

S.H Muffett Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

S.H Muffett Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

What we do with the information we gather

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at Muffett Engineering Solutions Ashdown House, Lamberts Road, North Farm Ind. Estate, Tunbridge Wells, Kent TN2 3EH

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information please write to Muffett Engineering Solutions Ashdown House, Lamberts Road, North Farm Ind. Estate, Tunbridge Wells, Kent TN2 3EH

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.